Shipping policy

Order Processing Time

All orders are processed within one week (7 days) of being placed, during regular business hours (Monday to Friday, 9 AM - 5 PM). Please note that orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

We offer a flat rate for shipping on all orders. The flat rate will be displayed at checkout.

Free Shipping

Free shipping is available for orders that meet promotional requirements. These promotions will be clearly indicated on our website and during the checkout process.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Eolian.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Contact Us

If you have any questions about our shipping policy, please contact us at support@eolian.shop.